Nerd Shack

The Artificer’s Forge: Custom Build & Service Agreement

1. Scope of Work

The Artificer (Nerd Shack) agrees to perform the services selected (Consultation, Professional Assembly, or System Purge).

• The Consultation is a strategy session to determine compatibility and performance needs.

• The Build includes physical assembly, cable management, BIOS updates, and OS installation.

2. Component Ownership & Procurement

• The Client is responsible for the cost of all hardware components.

• Nerd Shack is not responsible for manufacturer defects, "Dead on Arrival" (DOA) parts, or shipping delays from third-party vendors. If a part arrives broken, we will notify you immediately.

3. The "Treasury" & Labor Fees

• Component Payment: To begin the forging process, the total cost of all agreed-upon parts and components must be paid in full. Work will not commence until the materials are secured.

• The Build Fee: The labor fee (the "Artificer’s Tribute") is for assembly and testing only. Full payment of the labor fee is required before the final "Loot Drop" (pickup/delivery) of the completed PC.

4. Data & Software Disclaimer

• Save Your Game: The Client is responsible for backing up all personal data prior to service. Nerd Shack is not liable for data loss during OS installation or hardware failure. We build the Fortress; you guard the Treasury inside.

5. Limited Craftsmanship Warranty

• We provide a 30-day "Artificer’s Guarantee" on the physical assembly. This does not cover hardware failure, "overclocking" mishaps, or accidental liquid damage after the PC has left the Forge.

6. Abandoned Gear

• Any PC or components left at the Nerd Shack for more than 30 days without communication will be considered abandoned and may be sold to cover storage costs.

THE ARTIFICER’S FORGE SERVICE AGREEMENT

1. Component Ownership

The Client is responsible for the cost of all hardware components. Nerd Shack is not responsible for DOA (Dead on Arrival) parts or shipping delays from third-party vendors.

2. The "Treasury" & Labor Fees

• Component Payment: To begin the forging process, the total cost of all agreed-upon parts must be paid in full. Work will not commence until materials are secured.

• The Build Fee: Labor fees must be paid in full before the final "Loot Drop" (pickup/delivery).

3. Data & Software Disclaimer

The Client is responsible for backing up all personal data prior to service. Nerd Shack is not liable for data loss. We build the Fortress; you guard the Treasury inside.

4. Limited Craftsmanship Warranty

We provide a 30-day "Artificer’s Guarantee" on physical assembly (e.g., cable seating). This does not cover hardware failure, overclocking mishaps, or accidental liquid damage.

Rules of Engagement (ROE)

1. Acceptance of Rules

By accessing this website or purchasing our products and services, you agree to follow the rules of the realm. If you do not agree, you must exit the dungeon immediately.

2. The Apothecary (Handcrafted Goods)

• Unique Brews: Because our products are handcrafted in small batches, slight variations in color or scent may occur.

• Safety First: Products are for external use only. Keep out of reach of small "familiars" (children/pets).

• Allergy Warning: We use real botanical oils. Check ingredient lists carefully before "casting" (spraying).

3. The Artificer’s Forge (Services)

• All PC builds and repairs are subject to the Artificer’s Forge Service Agreement.

• Consultations: Free consultations do not guarantee a specific performance outcome if the client procures their own parts outside of our recommendations.

4. Shipping & Loot Delivery

• Processing Time: Please allow 3–5 business days for brewing and packaging.

• Shipping Issues: Nerd Shack is not responsible for delays caused by couriers, weather, or dragons.

5. Returns & Refunds (Standard Items)

• Potions: We cannot accept returns on opened sprays or sanitizers due to health/safety.

• Damaged Loot: If an item arrives damaged/leaking, you must email a timestamped photo within 48 hours of delivery.

• Option A: With a timestamped photo, we will ship a replacement at no cost.

• Option B: Without a timestamped photo, we will issue a refund for the product cost only (shipping is non-refundable).

6. The Alchemist’s Special Request (Custom Modifications)

• Allergy Accommodations: We can modify existing products (e.g., omitting Aloe Vera, adjusting alcohol).

• Variable Pricing: Custom orders require specialized alchemical work; prices will differ from standard inventory based on materials and labor.

• The "No-Recall" Policy: Absolutely no refunds will be given for custom orders. * Damaged Custom Loot: For damaged custom items, a replacement is the only remedy (requires a timestamped photo via email within 48 hours).

7. Limitation of Liability

Nerd Shack is not liable for "Critical Fails"—including allergic reactions, data loss, or hardware failure—beyond the replacement/refund cost of the product.

Hello, and thank you for choosing Nerd Shack. We're proud to offer you a platform where gamers, herbal enthusiasts, and techies can come together and shop for everything they could want and/or need for their own adventure. We're happy to answer your questions, comments or concerns that you may have, or that may arise. Please simply send us an email at customer.relations@nerdshack3.com, and we will answer all inquiries within 24-72 hours. We hope your continued adventure is as thrilling as the games you play, tech you build, or herbs you use. Have a Blessed day!